Welcom to Clearivia
Discover a new era of ear care with Clearivia. Say goodbye to guesswork and outdated methods like cotton swabs. Our advanced device features a built-in camera, allowing you to see exactly what you’re doing for safer, more effective cleaning. Gentle, precise, and designed with your wellbeing in mind.
Discover a new level of ear clarity
Say goodbye to ear discomfort and dirty ears. Clearivia brings you a safer, smarter way to care for your ears. Remove wax safely, improve hearing clarity and elevate your ear care routine like never before!
See It in Action: Smart Ear Cleaner with Camera
Discover how our innovative ear cleaning device works — live in action! This short video shows the ultra-precise camera in real time, giving you a clear, safe, and satisfying ear cleaning experience. Say goodbye to blind swabbing and hello to smarter hygiene!
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FREQUENTLY ASKED QUESTIONS
HOW DOES IT WORK?
USING THE CLEARIVIA EAR CLEANING DEVICE IS QUICK AND EASY. TO BEGIN, DOWNLOAD THE RECOMMENDED COMPANION APP. FOR IOS USERS, DOWNLOAD THE APP HERE, AND FOR ANDROID USERS, DOWNLOAD IT HERE. ONCE INSTALLED, OPEN THE APP AND CONNECT THE CLEARIVIA DEVICE TO YOUR SMARTPHONE VIA WI-FI. THIS WILL ENABLE A CLEAR, LIVE VIEW OF YOUR EAR CANAL DIRECTLY ON YOUR SCREEN.
NEXT, ATTACH ONE OF THE SOFT, ROUNDED SILICONE TIPS TO THE DEVICE. ENSURE IT IS SECURELY IN PLACE TO GUARANTEE GENTLE AND SAFE CLEANING.
TO START CLEANING, GENTLY INSERT THE DEVICE INTO THE OUTER EAR. USE THE LIVE VIDEO FEED IN THE APP TO GUIDE YOUR MOVEMENTS AND CAREFULLY REMOVE WAX OR DEBRIS. AVOID INSERTING THE DEVICE TOO DEEPLY TO PREVENT DISCOMFORT OR INJURY.
AFTER EACH USE, DETACH THE SILICONE TIP AND CLEAN IT THOROUGHLY WITH WARM WATER OR A DISINFECTANT WIPE. PROPER CLEANING HELPS MAINTAIN HYGIENE AND ENSURES THE DEVICE IS READY FOR FUTURE USE.
WITH REGULAR USE, CLEARIVIA HELPS YOU MAINTAIN CLEANER EARS AND IMPROVE OVERALL EAR HYGIENE — SAFELY, EFFECTIVELY, AND WITH PEACE OF MIND.
HOW OFTEN SHOULD I USE IT?
WE RECOMMEND USING THE CLEARIVIA EAR CLEANER PRO ONCE A WEEK — OR AS NEEDED — BASED ON YOUR PERSONAL EARWAX BUILDUP. IF YOU WEAR HEARING AIDS OR USE EARBUDS REGULARLY, CLEANING TWICE A WEEK CAN HELP KEEP YOUR EARS CLEAR, COMFORTABLE, AND IRRITATION-FREE.
IS IT EASY TO CLEAN?
YES, THE CLEARIVIA EAR CLEANER PRO IS DESIGNED TO BE SIMPLE AND HYGIENIC TO MAINTAIN. AFTER EACH USE, YOU CAN EASILY DETACH THE SILICONE TIP FROM THE DEVICE. JUST RINSE IT UNDER WARM WATER OR WIPE IT DOWN WITH A DISINFECTANT OF YOUR CHOICE. ONCE IT'S CLEAN, ALLOW IT TO FULLY DRY BEFORE REATTACHING IT TO THE DEVICE FOR YOUR NEXT USE. THE ENTIRE PROCESS TAKES JUST A MINUTE AND ENSURES THAT EVERY CLEANING SESSION IS SAFE, SANITARY, AND HASSLE-FREE.
CAN I EXCHANGE AN ITEM?
YES, EXCHANGES ARE POSSIBLE IF THE ITEM IS IN STOCK. CONTACT US AT INFO@CLEARIVIA.COM TO CHECK AVAILABILITY AND ARRANGE THE EXCHANGE PROCESS.
WHAT IS YOUR RETURN POLICY?
WE OFFER A 30-DAY RETURN POLICY FOR ALL ELIGIBLE ITEMS. NOT SATISFIED WITH YOUR PURCHASE? YOU CAN RETURN IT WITHIN 30 DAYS FROM THE DATE OF RECEIPT, PROVIDED THAT THE ITEMS ARE UNUSED AND IN THEIR ORIGINAL PACKAGING. FOR MORE INFORMATION, PLEASE REFER TO OUR RETURN POLICY.
HOW CAN I REQUEST A RETURN?
TO INITIATE A RETURN, SIMPLY CONTACT US AT INFO@CLEARIVIA.COM. PLEASE INCLUDE YOUR ORDER NUMBER AND THE REASON OF RETURN. WE WILL THEN PROVIDE YOU WITH DETAILED INSTRUCTIONS AND THE RETURN ADDRESS.
HOW LONG DOES DELIVERY TAKE?
DELIVERY TIMES VARY BASED ON ORDER VOLUME AND YOUR LOCATION IN AUSTRALIA. TYPICALLY, ORDERS ARE DELIVERED WITHIN 5-15 BUSINESS DAYS, DEPENDING ON DEMAND.
DO YOU OFFER ORDER TRACKING?
YES, ALL ORDERS COME WITH A TRACKING NUMBER. ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL WITH TRACKING DETAILS, ALLOWING YOU TO MONITOR THE STATUS OF YOUR DELIVERY.
HOW CAN I TRACK MY DELIVERY?
YOU CAN EASILY TRACK YOUR DELIVERY USING OUR TRACKING SYSTEM. ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL. SIMPLY ENTER THIS NUMBER ON OUR TRACKING PAGE TO VIEW THE STATUS AND PROGRESS OF YOUR DELIVERY.
MY PAYMENT WAS DECLINED. WHAT SHOULD I DO?
IF YOUR PAYMENT WAS DECLINED, PLEASE CHECK YOUR CREDIT CARD DETAILS AND PAYMENT INFORMATION. IF THE ISSUE PERSISTS, CONTACT YOUR BANK OR PAYMENT PROVIDER. IF YOU STILL NEED ASSISTANCE, PLEASE REACH OUT TO US AT INFO@CLEARIVIA.COM.
WHAT PAYMENT METHODS DO YOU ACCEPT?
WE ACCEPT CREDIT AND DEBIT CARDS (VISA, MASTERCARD, AMEX, ETC.), PAYPAL, AND OTHER SECURE PAYMENT METHODS AVAILABLE AT CHECKOUT.
IS IT SAFE TO ENTER MY PAYMENT INFORMATION ON YOUR WEBSITE?
YES, WE USE SSL ENCRYPTION AND OTHER ADVANCED SECURITY MEASURES TO PROTECT YOUR PAYMENT INFORMATION AND ENSURE A SAFE SHOPPING EXPERIENCE.
HOW DOES IT WORK?
USING THE CLEARIVIA EAR CLEANING DEVICE IS QUICK AND EASY. TO BEGIN, DOWNLOAD THE RECOMMENDED COMPANION APP. FOR IOS USERS, DOWNLOAD THE APP HERE, AND FOR ANDROID USERS, DOWNLOAD IT HERE. ONCE INSTALLED, OPEN THE APP AND CONNECT THE CLEARIVIA DEVICE TO YOUR SMARTPHONE VIA WI-FI. THIS WILL ENABLE A CLEAR, LIVE VIEW OF YOUR EAR CANAL DIRECTLY ON YOUR SCREEN.
NEXT, ATTACH ONE OF THE SOFT, ROUNDED SILICONE TIPS TO THE DEVICE. ENSURE IT IS SECURELY IN PLACE TO GUARANTEE GENTLE AND SAFE CLEANING.
TO START CLEANING, GENTLY INSERT THE DEVICE INTO THE OUTER EAR. USE THE LIVE VIDEO FEED IN THE APP TO GUIDE YOUR MOVEMENTS AND CAREFULLY REMOVE WAX OR DEBRIS. AVOID INSERTING THE DEVICE TOO DEEPLY TO PREVENT DISCOMFORT OR INJURY.
AFTER EACH USE, DETACH THE SILICONE TIP AND CLEAN IT THOROUGHLY WITH WARM WATER OR A DISINFECTANT WIPE. PROPER CLEANING HELPS MAINTAIN HYGIENE AND ENSURES THE DEVICE IS READY FOR FUTURE USE.
WITH REGULAR USE, CLEARIVIA HELPS YOU MAINTAIN CLEANER EARS AND IMPROVE OVERALL EAR HYGIENE — SAFELY, EFFECTIVELY, AND WITH PEACE OF MIND.
HOW OFTEN SHOULD I USE IT?
WE RECOMMEND USING THE CLEARIVIA EAR CLEANER PRO ONCE A WEEK — OR AS NEEDED — BASED ON YOUR PERSONAL EARWAX BUILDUP. IF YOU WEAR HEARING AIDS OR USE EARBUDS REGULARLY, CLEANING TWICE A WEEK CAN HELP KEEP YOUR EARS CLEAR, COMFORTABLE, AND IRRITATION-FREE.
IS IT EASY TO CLEAN?
YES, THE CLEARIVIA EAR CLEANER PRO IS DESIGNED TO BE SIMPLE AND HYGIENIC TO MAINTAIN. AFTER EACH USE, YOU CAN EASILY DETACH THE SILICONE TIP FROM THE DEVICE. JUST RINSE IT UNDER WARM WATER OR WIPE IT DOWN WITH A DISINFECTANT OF YOUR CHOICE. ONCE IT'S CLEAN, ALLOW IT TO FULLY DRY BEFORE REATTACHING IT TO THE DEVICE FOR YOUR NEXT USE. THE ENTIRE PROCESS TAKES JUST A MINUTE AND ENSURES THAT EVERY CLEANING SESSION IS SAFE, SANITARY, AND HASSLE-FREE.
CAN I EXCHANGE AN ITEM?
YES, EXCHANGES ARE POSSIBLE IF THE ITEM IS IN STOCK. CONTACT US AT INFO@CLEARIVIA.COM TO CHECK AVAILABILITY AND ARRANGE THE EXCHANGE PROCESS.
WHAT IS YOUR RETURN POLICY?
WE OFFER A 30-DAY RETURN POLICY FOR ALL ELIGIBLE ITEMS. NOT SATISFIED WITH YOUR PURCHASE? YOU CAN RETURN IT WITHIN 30 DAYS FROM THE DATE OF RECEIPT, PROVIDED THAT THE ITEMS ARE UNUSED AND IN THEIR ORIGINAL PACKAGING. FOR MORE INFORMATION, PLEASE REFER TO OUR RETURN POLICY.
HOW CAN I REQUEST A RETURN?
TO INITIATE A RETURN, SIMPLY CONTACT US AT INFO@CLEARIVIA.COM. PLEASE INCLUDE YOUR ORDER NUMBER AND THE REASON OF RETURN. WE WILL THEN PROVIDE YOU WITH DETAILED INSTRUCTIONS AND THE RETURN ADDRESS.
HOW LONG DOES DELIVERY TAKE?
DELIVERY TIMES VARY BASED ON ORDER VOLUME AND YOUR LOCATION IN AUSTRALIA. TYPICALLY, ORDERS ARE DELIVERED WITHIN 5-15 BUSINESS DAYS, DEPENDING ON DEMAND.
DO YOU OFFER ORDER TRACKING?
YES, ALL ORDERS COME WITH A TRACKING NUMBER. ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL WITH TRACKING DETAILS, ALLOWING YOU TO MONITOR THE STATUS OF YOUR DELIVERY.
HOW CAN I TRACK MY DELIVERY?
YOU CAN EASILY TRACK YOUR DELIVERY USING OUR TRACKING SYSTEM. ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL. SIMPLY ENTER THIS NUMBER ON OUR TRACKING PAGE TO VIEW THE STATUS AND PROGRESS OF YOUR DELIVERY.
MY PAYMENT WAS DECLINED. WHAT SHOULD I DO?
IF YOUR PAYMENT WAS DECLINED, PLEASE CHECK YOUR CREDIT CARD DETAILS AND PAYMENT INFORMATION. IF THE ISSUE PERSISTS, CONTACT YOUR BANK OR PAYMENT PROVIDER. IF YOU STILL NEED ASSISTANCE, PLEASE REACH OUT TO US AT INFO@CLEARIVIA.COM.
WHAT PAYMENT METHODS DO YOU ACCEPT?
WE ACCEPT CREDIT AND DEBIT CARDS (VISA, MASTERCARD, AMEX, ETC.), PAYPAL, AND OTHER SECURE PAYMENT METHODS AVAILABLE AT CHECKOUT.
IS IT SAFE TO ENTER MY PAYMENT INFORMATION ON YOUR WEBSITE?
YES, WE USE SSL ENCRYPTION AND OTHER ADVANCED SECURITY MEASURES TO PROTECT YOUR PAYMENT INFORMATION AND ENSURE A SAFE SHOPPING EXPERIENCE.